Privacy Policy
Effective Date: May 27, 2025
Last Updated: May 27, 2025
La Chow ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thelachow.com, use our services, or communicate with us by phone, text, or other means.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and other contact details.
- Usage Data: IP address, browser type, referring URLs, and pages visited.
- Form Submissions: Any data you provide when booking tours, inquiring about rentals, or subscribing to updates.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support.
- Confirm appointments or space rentals.
- Send updates, event reminders, or promotional messages (only if you opt in).
- Improve our website and services.
- Comply with legal obligations.
3. SMS Communication
- By submitting your phone number through our website or by texting a keyword to our number, you consent to receive text messages from La Chow. Message frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. Reply HELP for more information.
We do not sell or share your phone number with third parties for marketing purposes.
4. Sharing Your Information
We do not sell, rent, or share your personal information with unaffiliated third parties except:
- With service providers that help us operate our business.
- If required by law or to protect our rights and safety.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
- Opt-Out of Text Messages: Reply STOP to any SMS or contact us.
- Email Preferences: Click "unsubscribe" in any marketing email.
- Update Your Info: Contact us to update or correct your data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Last Updated" date. Your continued use of our website or services after such changes constitutes your acknowledgment and acceptance of the updated policy.
11. Your Rights Under the CCPA (California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, or sell.
- Request deletion of your personal information.
- Opt out of the sale of your personal information (we do not sell personal data).
- Not be discriminated against for exercising these rights.
To exercise these rights, contact us using the information below.
12. Contact Us
If you have any questions about this Privacy Policy or would like to update or delete your information, please contact us:
Email: info@thelachow.com
Phone: +1 (443) 332-3392
Mailing Address: 210 South Central Avenue, Baltimore, MD 21202
By using our site and services, you consent to the terms of this Privacy Policy.